1. Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Time

Delivery timelines vary depending on your location. Typically, orders are delivered within:

• 3–5 business days for metro cities
• 5–8 business days for other regions

Delivery times may vary due to unforeseen circumstances such as weather conditions or transportation delays.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment confirmation. Free shipping may be offered on selected products or promotional campaigns.

4. Order Tracking

Once your order is dispatched, tracking details will be shared via email or SMS (if applicable) so you can monitor your shipment status.

5. Delivery Issues

If your order arrives damaged or incorrect, please contact our support team within 48 hours of delivery with relevant details and images (if applicable).

6. Delivery Address

Customers are responsible for providing accurate delivery information. PumpKraft will not be liable for delays or failed deliveries due to incorrect addresses.

7. Contact Us

For any shipping or delivery-related queries, please reach out to PumpKraft through our official support channels.

Last Updated: March 2026